SST is a professional organization that is easy to work with. We have the training and support we need to certify and keep our lifeguards at a test-ready performance. SST instructors are very passionate about their work and care that we are successful.
Vana Nava Hua Hin
Lois Nichole Robbins - Director of Operations
Vana Nava Hua Hin is proud to be partnered with Safety Skills Training and Ellis & Associates. Their experience and dedication to Aquatic Safety proves that they are leaders in the field.
Heidi.PerezCao - VP, Marine Mammals & WP, Dolphin Bay
Aquaventure Waterpark at Atlantis, The Palm will maintain its excellent relationship with SST who have provided the waterpark lifeguard trainers with knowledgeable training programs since 2014. The interactive approach by their professional instructors has resulted in high participant engagement and increased knowledge and skill retention over time. The return on investment is our confidence knowing that colleagues trained by SST have the necessary skills and knowledge to act and provide immediate and effective assistance to our guests should the need ever arise.
Atlantis is looking forward to a continued partnership with SST in offering valuable and effective training programs.
Wild Wadi Waterpark
Chris Swartz - Waterpark Manager, Wild Wadi Waterpark - Dubai
We enjoy working with SST. They truly value the relationship between our two organizations with the result being we see ourselves as partners rather than connected through a traditional client/service provider association. SST is an organization that shares the same commitment to guest and colleague safety as does Wild Wadi. The professionalism of their team says great things about the commitment to excellence they display in everything they do. SST provides the flexibility necessary to support an organization like Wild Wadi – irregular hours are the norm and they are always there to help us meet our objectives. SST brings value to our organization by continuously going beyond the services they are contracted to provide.
The Register of Exercise Professionals
Catherine Hanson Farid - Director of Operations
REPs UAE have selected SST as our preferred first aid provider to all of our members. As the regulatory body for the fitness industry, it is important for us to be aligned with organizations who maintain a level of integrity and professionalism. The feedback we have received from our members has always been extremely positive, from the content and delivery of the course to the fact that the certificates are always provided within 24 hours, which is an added bonus. We highly recommend SST as the first choice for first aid courses.
AVP Resort Services – Galaxy Macau
Yik Ho - AVP, Resort Services, Galaxy Macau
The Grand Resort Deck at Galaxy Macau will maintain our partnership with SST, who has provided lifeguard trainers with very comprehensive training programs to our waterpark and hotel pools since 2015. SST’s professional instructors have conducted interactive and knowledgeable training in result to enhance the team engagement and increase aquatic safety knowledge year on year. SST has the necessary skills and knowledge to advise on our water safety operations. The safety awareness is definitely our return on investment as well as guest experience at our resort and waterpark. Zero drowning is the measurable return!
The Grand Resort Deck is looking forward to a continued partnership with SST in order to maintaining our safety culture and effective training programs in our day to day operations.
Yas WaterWorld, Abu Dhabi
Leander Werner de Wit - General Manager
We value SST as a strategic and key partner here at Yas WaterWorld. We believe in the highest standard of aquatic safety and SST assist us with this outlook in the best way possible. Partnering with SST provides the Yas WaterWorld team the highest level of aquatic training and expertise. The industry and operational knowledge that our colleagues take from the SST program is priceless.
Their professionalism and qualitative approach to water safety excellence is unmatched in the region and this is why we love working with SST. We are looking forward to a continued partnership between SST and Yas WaterWorld. SST you are awesome and keep up the great work!
Scott Deisley is the Managing Director of SST, joining in February 2016. Scott has been working in the hospitality and amusement industries for over 30 years, starting as a licensed Lifeguard in 1987 at Raging Waters, Mariner’s Landing in Wildwood, New Jersey, USA.
Scott’s involvement with Ellis & Associates has progressed over the years. Receiving his Instructor License from Jeff Ellis himself during 1990 in Huntsville, Texas. He later attended National and subsequently International Aquatic Safety Schools, with his first being the fifth annual safety school in Orlando, Florida.
As time passed, Scott served as a member of faculty for the safety school and later as a Director. He was made an Associate and Senior Associate and is now a recipient of the Legacy of Service Award, issued to only those with 20 plus years of service to Ellis & Associates.
Scott has served as an Auditor, textbook review committee member and developer of the Basic Leadership Program, the precursor to the new Vanguard Program.
Most recently Scott served as Vice President of Waterpark Operations for Atlantis the Palm, Dubai, for 8 years, and has held management roles with industry giants such as Jumeirah/Wild Wadi, Palace Entertainment, the Morey Organization and Schlitterbahn. Along with his operational experience, Scott was fortunate enough to have served as a member of installation team with NBGS International and as an operational and start-up consultant in several projects under their flag over the years.
Scott was honored in 2016 with the World Waterpark Association’s Al Turner Memorial Commitment to Excellence Award. An award made all that much more special to him having been a friend and industry colleague of Al’s for many years.
The commercial lessons learnt by Scott throughout his career and his knowledge of E&A and their programs, positions him greatly to help make a difference for our clients and their guests. His strong commitment to safety and risk management started years ago and is just as passionate today as he was all those years ago.
With nearly 15 years of aquatic experience, Fred Chen is an aquatic industry veteran whose career has spanned across numerous types of aquatic environments.
Fred began his career at Folsom Parks and Recreation in Folsom, California. During his time in Folsom, Fred was involved in both operations and training, receiving his instructor license from Ellis & Associates in 2012.
In 2014, Fred accepted a position with E&A as a National Staff Auditor, where he conducted operational audits at a variety of aquatic facilities across the United States. Since 2015, Fred has worked in management roles with Great Wolf Lodge and Camelback Lodge – Aquatopia, where he played a critical role in building award winning teams.
Fred comes from a Taiwanese background, speaking Mandarin Chinese and English. Fred joins the Operations department of SST, where he will support both Middle East and Asian Operations.
Richard Carroll, infamously known as RAC to those in the industry. Richard – Director at SST, is also the SVP/COO for Ellis and Associates, providing aquatic safety and risk management services for over 600 worldwide clients in the aquatic industry including Lifeguard training, Aquatic Safety Operational Auditing, Aquatic Facility Safety Inspections, Accident Investigation.
Richard has over 31 years experience training Ellis & Associates programs around the world and operating facilities with trained staff. Richard is also an Instructor Trainer and developed the Leadership Training, Operational Audit and Lifeguard Vigilance Awareness Training Programmes at Ellis & Associates. Richard has had the privilege of speaking at IAAPA Safety Institutes around the world educating the aquatic industry. Richard is currently serves on the IAAPA Board of Directors, multiple IAAPA and World Waterpark Association committee and an active Member of ASTM F-24.
As a Director and Shareholder in SST, Richard is responsible for the development of the training programmes and client services, ensuring the integrity of the training delivered by SST in the Middle East.
Director of Operations
Ryan is an 11 year veteran of the industry. Beginning his career with Coco Key Water Resort in Newark, Ohio as the Aquatics Senior Supervisor. After a few years in that role, Ryan moved on to Fort Rapids Indoor Waterpark, Columbus, where he became the Aquatics Manager. After setting a solid operational foundation, Ryan moved on to work for Jeff Ellis & Associates as a National Staff Auditor. While working for E&A, Ryan completed his Instructor Trainer track resulting in his promotion to Associate. Most recently serving as the Assistant Director of Aquatics and Safety Coordinator for Great Wolf Lodge in Wisconsin Dells.
A member of the 2015 ILTP Textbook Review Committee, Ryan also served as Chairman of the Great Wolf Properties Safety Committee where he led their program designed to track and report incidents on property with a vision to reducing or eliminating risks. Ryan also holds a current CPO certification.
Ryan has been with SST since May 2016. During his time he has spearheaded our Handling Medical Emergencies program, helped the SST Team achieve ISO 17024:2012 certification, been part of several pre-opening projects and served as the Client Manager for several of our international clients.
Charne has been with SST as a trainer since April 2016 and has a clear passion for teaching and safety, in and out of the water.
Charne relocated to Dubai in 2010 and started her career in the aquatic industry at Wild Wadi Waterpark as a lifeguard. She worked her way up the ranks to Assistant Manager of Operations and received her Lifeguard Instructor License in 2013.
Not long after her promotion, she took over the lifeguard training program handling all training for all new lifeguards, as well as creating and developing training plans and conducting internal audits.
During her time in Wild Wadi she was involved in events such as the World’s Largest Swimming Lesson, Junior Lifeguard Programs and various lifeguard and swim competitions.
Charne is a valuable asset to the SST team bringing an infectious, fun instructing technique, which clients love – consistently requesting her to return as their instructor.
Emma joins SST after spending the last 5 years of her career managing Sports & Leisure departments within the hotel industry. Beginning her career as a personal trainer, her passion is helping people help themselves, with this now crossing over into water and safety skills as well as health and fitness.
After deciding at the age 7 that she would one day become a lifeguard, what keeps her motivated each day is helping others realize their career goals and at the same time securing their own and their loved ones safety through lifeguarding and first aid.